Rockhopper Technologies repairs everything related to computers. We are Livingston Counties premier choice in serving there computer needs. If you want affordable, professional and honest support Rockhopper is the only place to have your computer worked on.

We are centrally located in Livonia, NY and we offer the best service and pricing in Livingston County.

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  • If you are looking for ways your business or organization can enjoy the benefits of owning a PC that fits within your budget, consider refurbished PCs from Rockhopper Technologies, a Microsoft® Registered Refurbisher. Our refurbished PCs come preinstalled with genuine Microsoft® software,

  • We are capable of remotely connecting to your computer as if it was right in front of us and be able to fix most issues without you leaving your home or office. The only catch is you will need internet access for this type of support to work. For more information on the process please click below.

  • There are many steps in designing and developing a web site. From gathering information, designing of your web site, and regular maintenance to keep your web site current. The first step is to gather information, we start by asking questions to help understand your business and your needs.

  • Emsisoft's Unique Malware IDS technology provides a first line of defense against highly specialized attacks that steal your data and cannot be recognized by signature based Anti-virus software. Real-time protection performance - The active guard does not slow down your computer

Solutions & Services

Tablet Repairs

You love your tablet. You use it for work, play, and everyday tasks. It is your computer, phone, camera, GPS, and personal assistant rolled in to one. You carry it with you everywhere, which means occasionally it's going to get bumped, scratched, or even dropped. Because it's an important part of your life, when your tablet breaks, you need it fixed fast and you need it fixed right. Our in-house technicians have the knowledge and expertise to get your Android tablet or iPad back up and running quickly. Rockhopper Technologies specialize in iPad and Android tablet repair. If your part is in stock, we may even be able to repair it while you wait. If you are shipping to us our turn around time is typically 3 days after your item reaches us. Please use this form when shipping to us.

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PC / Laptop Repairs

PC Upgrades Common hardware upgrades include installing additional memory (RAM), adding larger hard disks, replacing video cards, and installing new versions of software. Many other upgrades are often possible as well. Common software upgrades include upgrading the version of an operating system, office suite, anti-virus program, or various other programs.

PC Training We offer PC training in all areas in 1 hour increments. We are able to train indivduals or small groups and our training covers anything from word processing, internet usage, photo cropping, emailing and anything else you might be having trouble with.

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PC Optimization & Services

Is your PC acting sluggish? Can you take a shower before it starts up in the morning? Does it sometimes seem to do things own its own? If you answered yes to any of these questions, then it might be time to have one of our technicians take a look at it and recommend a diagnose.

A PC is like a car, your car needs a tune-up to help run as efficient as possible. A PC is similiar in which it needs to be defragged and optimized to run at its peak performance. Contact us today to setup an appointment for your PC.

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Virus & Malware Removal

If you use a computer, read the newspaper, or watch the news, you will know about computer viruses or other malware. These are those malicious programs that once they infect your machine will start causing havoc on your computer. There are many forms of infections which include: Malware, Adware, Dialers, Hijackers, Spyware, Trojan, Virus and Worms. Contact Us if you are having problems with your PC.

FakeAV or Fake AntiVirus, also known as ScareWare, is a class of malware that displays false alert messages to the user concerning threats that do not really exist. These alerts will prompt users to visit a website where they will be asked to pay for these non-existent threats to be cleaned up. The FakeAV will continue to send these annoying and intrusive alerts until a payment is made.

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Data Recovery - HDD & memory cards

The most common data recovery problem involves an operating system (OS) failure in which case the goal is simply to copy all files, documents and pictures to another disk. Another problem involves a disk-level failure, such as a damaged file system or a hard disk failure. Depending on the problem, solutions involve repairing the file system, or master boot record, or hard disk recovery techniques ranging from software recovery of corrupted data to hardware replacement on a damaged disk. Another problem that is common is files have been deleted from a storage device such as camera card, external hard drive or jumpdrive. The contents of the deleted files are not removed immediately from the drive; instead, references to them in the file structure are removed. The original file contents remain in which case the deleted files may be recoverable.

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Wireless & Wired Networking

A computer network, or simply a network, is a collection of computers and other hardware components connected by wires, wireless or both that allow sharing of resources and information.

  • Wired and/or wireless support
  • Network down times or dropped connections
  • Router or switch problems
  • File and/or printer sharing

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Peripheral Devices

A peripheral device is generally defined as any device such as a computer mouse, keyboard, hard drive, etc. that connects to and works with the computer in some way. Other examples of peripheral devices are usb hard drives, printers, scanners, external hard drives, microphones, speakers, webcams, and cameras.

  • Printers, Scanners, Cameras
  • USB Devices, External HDDs
  • Mouse/Keyboards
  • Anything else Computer related

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Cloud Backup Solutions

Cloud backup means backing up computer files to a remote, cloud-based computer. Cloud backup solutions enable individuals or organizations to store their data on the Internet using a storage service provider, which allows you a safe and secure copy of all your data.

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Emsisoft Authorized Reseller Lenovo Business Partner Association of Computer Repair Business Owners Gillware Remote Backup

Managed Workstations

Rockhopper's Managed Workstation Monitoring means that you can rest assured that your PC's and laptops are in business-ready condition. Our proactive, preventative health checks test key components of the system each morning. We'll be able to spot problems before they cause downtime.

  • Checks that your antivirus is up-to-date.
  • Check that Windows® is operating properly.
  • Looks for unauthorized log in attempts.
  • Checks for adequate disk space.
  • Check that your disks are healthy.
  • Review Event log entries.

Your working day is dependent upon your PC, it's essential that that equipment is ready-to-use at any time. Rockhopper's Workstation Monitoring Service conducts start-of-day checks to ensure your systems are in peak condition.

Set up is quick and easy. We'll happily come in and give you a demo, or you can even opt for a free trial to see how it all works. Just give our team a call and they will talk through with you how it works. They can either come in to your offices or set it up remotely.

Refurbished Computers

Thinkpad T-60

The ThinkPad T60 is a premium product with a durable build. We have 4 on hand with Windows 7 and 2GB of RAM

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Dimension E521

Dell Dimension E521 Desktop with Windows 7, 2GB of RAM and 250GB hard drive.

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Mini Netbook

Dell Mini Netbook with Windows 7, 1GB of RAM and 150GB hard drive.

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